IELTS Exam With Bayswater Eurocentres

How do I apply for an IELTS test?

• Apply online.    
• Create a profile with all your details online.
• You must have a Current passport 
  ,EU national ID ,UK Resident permit or ARC card to be able to sit the exam .
• You must bring the same ID that you registered online on the exam day. 
  
  

You have 24 hours to pay for your exam (24 hour rule not applicable on weekends) 

If we do not hear from you, within this period we will assume you no longer wish to sit the test with us and cancel your reservation .

If you are applying for a test within 7 days of the test date, you must make a payment  by 4 pm the same day.

You can pay directly after your booking.

If you are having problems paying online, please contact the IELTS exams office requesting a personalised payment link.

Are there any age restrictions for taking the IELTS exam?

The IELTS test is not recommended for candidates under the age of 16. However it is left to the discretion of each individual. The minimum age for an IELTS test taker is 11 years old.

If you are under 18, your parent or guardian must do the booking for you. 

How much is the exam?

The exam fee for 2021 is £185

What exam should I take?  Academic or General Training?

If you are not sure, you should speak to the institution or body that has requested an IELTS test from you and ask which one they require. Please see below a guideline for your information:

The Academic exam is for people who want to study an undergraduate or postgraduate degree course, or who wish to register with a professional body.

The General Training exam focuses on basic survival skills in a broader social and educational setting. General Training is suitable if you are joining a training programme or doing work experience in English speaking countries, but is not designed for degree level. This exam is also suitable for those wishing to emigrate to Australia, Canada and New Zealand.

What proof of identification can use to book for an IELTS exam?

Candidates, must have one of the following documents:  

Current passport

Current EU national ID 

Current UK Resident permit 

Current ARC card

We cannot accept passport copies even if they are certified by a solicitor, driving licences, national insurance cards, work/students cards or home office letters. 

Do you sell any books to prepare for IELTS exam?

Yes, we do. We have a wide range of books for sale. 

 When will I receive my confirmation email?

You are sent a confirmation email, timetable and map for the exam venue within 24 hours of payment. Please contact us if you do not receive a confirmation email within this time (24 hour rule does not apply at weekends).

I need to send my passport to the Home Office, but I have my IELTS test coming up - what should I do?

Please wait until you have sat the exam in order for you to send your passport away. If you have already sent your passport away, you should contact the Home Office and request to have it returned to you for the exam day. Eurocentres is not able to make or accept certified copies of passports. If you do not have your original passport on the day of the exam, you will not be allowed to sit the exam.

How do IELTS band scores relate to the common European Framework (CEF) levels?

For more information and guidance about the scores click the link Common European Framework.

What if I am late for the test or can’t make it due to an emergency?

It is the responsibility of the candidate to be at the exam venue on time. On the exam day, the doors open from  8:o0 - 8:30 am for IELTS on computer ( Sitting 1) or 8: 45 am - 9:30 am for IELTS on paper . Test takers that arrive late will not be allowed to sit the exam and they will lose their exam fee. For emergencies on the exam day, you can ring our emergency number from 8:00am till 5PM (on the exam day only).

London Central: 07903 436 850

Brighton: 07903 436 662

Cambridge: 07963 378 005

If you were unable to attend an exam due to an emergency, please contact the office on the Monday after the exam, we will be able to advise you on what you need to do next.

Can I transfer my test to a different date?

Yes, it is possible. However, the notice period is 5 weeks before the exam. Any changes in the booking must be notified in writing. There is a £35 transfer fee that candidates must pay in full before we can confirm the transfer. If you book for an exam with less than 5 weeks you cannot transfer to another exam date. (Some exceptions may apply on a case by case basis). 

What do I need to do if I want to cancel my exam?

Can I refuse to have my photo and finger scan taken on the exam day? Does this apply to minors?

Candidates that booked for an IELTS exam cannot refuse to have their photo and finger scan taken as they must agree to this before they can book for an IELTS exam. You will find this snippet of information in the terms and conditions.

Click here for more information about Identity verification. This regulation also applies to candidates’ under 18 years of age.

When do I get my test results?

Results should be ready 13 days after the exam for IELTS on paper and for IELTS on computer it will take 5 days. For UK addresses it can take 2 to 3 working days to receive the results in the post. Overseas post can take up to 2 to 3 weeks.

It is the responsibility of the candidate to provide the correct postal address, including postcode (in applicable countries), when booking for an exam. Candidates’ providing a wrong or incomplete address that results in the loss of their certificate will be required to pay £25 in order to obtain a new certificate.

Candidates that fail to notify us that they have not received the results within a month of the release date will have to pay £25 to get a new certificate.

Results cannot be faxed, emailed or given by telephone due to data protection laws.

Can I check my results online?

Yes, you can. Results would be available from the 13th day after the exam. Please note that they will only be available online for 40 days.  

I need to send copies of my results to a university/institution or government body. What should I do?

You are entitled up to 5 free copies of  your results to be sent directly from our centre to universities or government bodies. Please fill in the Additional IELTS certificate form then email it to us. It will take 24 hours for us to process your request. 

Some universities or bodies are registered with the British Council to access your results through the IELTS results verification website. You will only need to provide your TRF number which can be found in the bottom right hand corner of your certificate. If you are not sure that they can access your results online, please feel free to contact us and we can check this information for you. Once you have used up your 5 free copies, we will charge £25 for any extra copy that you request.

I have lost /damaged my IELTS certificate. Could I get a new certificate?

Yes, however, you will need to pay £25 replacement fee per certificate.

Candidate may request up to 2 additional TRFs under conditions such as damage or loss.

No proof for loss or damage needs to be provided.

Submissions for additional TRF must be made in writing to the centre with a copy of ID document used on the test day.  

What should I do if I want to appeal my test results?

Should your remark be successful you have to do the following:

Post your original certificate to: 

Once we receive your certificate, we will proceed to issue you a new certificate and process your refund. 

Please also bear in mind that the request for a remark has to received within 6 weeks from the exam date. We advise you not to leave it until the last minute to apply for a remark as we will not accept remark requests that arrive past the required period. 

I would like to complain about the service provided by Eurocentres. What should I do?

If you are unhappy with any aspect of Eurocentres IELTS Test Centre service and wish to make a complaint, you can do so by sending a letter of complaint to our office at ielts@eurocentres.com detailing the problem. Alternatively, you can complete a Candidate Complaint Form on the day of your test. Any complaints about the test day itself should be made on the day of the test. As per the British council regulations, we cannot accept any complaints once the results have been released.